Thank you for choosing HughesNet®!
Please read this Subscriber Agreement carefully since it contains
important contract rights and obligations between you and HughesNet,
as well as important limitations on those rights.
SUBSCRIBER AGREEMENT ORGANIZATION
This Subscriber Agreement is organized into
five "Parts":
Part I -- The Service, Subscribership and This
Subscriber Agreement;
Part II -- Payment;
Part III - Permitted Use and Restrictions on
Use;
Part IV --Grant of Important Rights by You to
Us, and Important Disclaimers, Acknowledgments and Obligations
Part V - General (Note: Although located at the
end of this Subscriber Agreement, these terms are important.).
PART I THE SERVICE, SUBSCRIBERSHIP AND THIS
SUBSCRIBER AGREEMENT
1. THE SERVICE
The Service consists of a satellite-based,
one-way broadcast or two-way broadcast/receive system Internet
access Service in which HughesNet carries packets to and from the
Internet to your Personal Computer..
2. MODIFICATIONS; RIGHTS OF CANCELLATION OR
SUSPENSION
2.1 MODIFICATION OF THIS SUBSCRIBER AGREEMENT;
NOTICES.
Upon notice published over the Service, we may
at any time modify this Subscriber Agreement, including, without
limitation, pricing and billing terms. We may, but are not required
to, notify you by email, online via one of more of the web sites
within the HughesNet Service, including myHughesNet.com, or other
electronic notice. In the event you do not agree to such changes or
additions, then you must cancel your subscription and stop using the
HughesNet Service prior to the effective date of such modifications.
Your continued use of the HughesNet Service after the effective date
of such modifications constitutes your acceptance of such
modifications.
2.2 MODIFICATION OF THE SERVICE.
We may discontinue, add to or revise any or all
aspects of the Service in our sole discretion and without notice,
including access to support services, publications and any other
products or services ancillary to the Service or membership. In
particular, we specifically reserve the right at our sole discretion
to modify, supplement, delete, discontinue or remove any software,
file, publications, information, communication or other content
appearing on or transmitted through the Service. We may, among other
things, (a) take any action that we deem proper to prevent bulk
emailing from entering or leaving any email account and the network
email system, (b) delete email messages if you email account has not
been accessed by you within a time established by us from time to
time, in our sole discretion, (c) not process email or instant
messages due to space limitations, (d) subject to our Statement on
Privacy, make available to third parties information relating to
HughesNet or its subscribers, (e) withdraw, change, suspend or
discontinue any functionality or feature of the HughesNet Service,
(f) delete attachments due to potentially harmful materials included
within such attachment, and (g) limit access to the Service to
prevent abusive consumption and ensure fair access for all
subscribers. In the event that we determine to undertake any such
change, we may, but are not required to, notify you by email, online
via one of more of the web sites within the HughesNet Service,
including myHughesNet.com, or other electronic notice. In the event
you do not agree to such changes, then you must cancel your
subscription and stop using the HughesNet Service prior to the
effective date of such changes. Your continued use of the HughesNet
Service after the effective date of such changes or additions
constitutes your acceptance of such changes.
In addition, please note that we may
automatically check the version of HughesNet System you are running
and we may provide upgrades to the System that will be automatically
downloaded to your system. In addition, we may check the health and
status of your System to ensure that the configuration of your
computer is optimized for use with HughesNet.
2.3 TERMINATION BY SUBSCRIBER.
In the event that we modify this Subscriber
Agreement, the Service or related pricing or billing terms, you may
immediately terminate your account and this Subscriber Agreement.
Subject to your payment of the cancellation charges herein
described, you may also do so at any other time and for any reason
or for no reason upon thirty (30) days written notice. You must
terminate this Agreement in accordance with the terms and conditions
specified herein; failure to do so may delay or prevent us from
knowing that a termination was intended. In such event you will
continue to be liable under this Agreement for all fees and charges
until such time as the Agreement has been properly terminated or we
have acknowledged such termination in writing. In the event you
cancel your subscription to the HughesNet Service prior to the
expiration of the minimum commitment period specified for your
applicable service plan, you may be subject a cancellation fee of up
to $700.
2.4 TERMINATION OR SUSPENSION BY HughesNet.
We may immediately terminate your account and
this Subscriber Agreement in the event of any breach of this
Subscriber Agreement by you or a user of your account. We reserve
the right in our sole discretion to terminate your account and this
Subscriber Agreement at any time or to suspend (with or without
notice) or terminate access to or use of the Service, in whole or in
part. In the event that we either terminate or suspend your account
and or this Agreement for reasons other than breach of this
Agreement, then we shall provide you 30 days notice of such
suspension or termination.
2.5 CONTINUATION OF OBLIGATIONS.
Notwithstanding any cancellation or termination
of this Subscriber Agreement or any your account, nor any suspension
or termination of access to or use of the Service, you will remain
responsible for any obligations accrued to the date of such action,
including payment of any charges that may be due as a result of or
in connection with such action(s). Your payment and other
obligations under this Subscriber Agreement are not suspended or
affected by a suspension of access to or use of the Service, in
whole or in part, due to a violation (actual, threatened, or
alleged) of this Subscriber Agreement or of any law or legal
obligation by your or any user of your account.
3. WHO MAY USE THE SERVICE? - RESPONSIBILITY
AND SUPERVISION
3.1 AGE AND ACCOUNT SETUP.
You represent that you are at least 18 years of
age and have the right and ability to enter into this Subscriber
Agreement. You agree that you are responsible for installing,
establishing and setting up, and for verifying and maintaining, the
account, options, settings and other parameters under which the
Service is used, including (without limitation) all related
passwords and user identification information. These account
functions may be performed only by a person at least 18 years of
age, without exception.
3.2 MULTIPLE USE OF ACCOUNT.
Multiple members of your household may share a
single ID number and account, if authorized by you to use the
account. In addition, up to five (5) members of the same household
may access the service at any given time through the same ID number
or account.
3.3 INSTALLATION OF HughesNet EQUIPMENT
You acknowledge and agree that we or our
designated service provider may be required to access your premises
or system in order to install and maintain the components necessary
for you to access the HughesNet Service. This may include opening
your computer to install, repair or replace equipment or install
software on your computer at your location. By accepting this
Agreement, scheduling a service or installation visit, and
permitting us or our service provider to enter your home, you hereby
authorize us or our service provide to access your computer for the
purpose of installing, repairing or replacing the components
necessary. NEITHER WE NOR OUR SERVICE PROVIDER SHALL HAVE ANY
LIABILITY WHATSOEVER FOR ANY LOSSES RESULTING FROM INSTALLATION,
REPAIR OR OTHER SERVICES, INCLUDING WITHOUT LIMITATION, DAMAGE TO
YOUR PREMISES, LOSS OF SOFTWARE, DATA OR OTHER INFORMATION FROM YOUR
COMPUTER. This limitation does not apply to any damages arising from
the gross negligence of willful misconduct of any installation or
maintenance service provider. Timeframes for installation, if any,
are not guaranteed and may vary depending on the types of services
requested and other factors.
3.4. SUBSCRIBER RESPONSIBILITY.
You shall be responsible for all access to and
use of the Service through your account or password(s) and for any
fees incurred for service, or for software or other merchandise
purchased thereon, or any other expenses incurred in accordance with
the terms of this Subscriber Agreement. You promise to pay such
amounts billed for such service, software, or merchandise and any
related fees, taxes and charges. Permitted users of your account are
limited to family members with your permanent residence. You
acknowledge that you are aware that areas accessible on or through
the Service may contain material that is unsuitable for minors
(persons under 18 years of age). You agree to supervise usage of the
Service by minors who use the Service through your account. You
hereby ratify and confirm any obligations a minor using your account
enters into or assumes and any promises or permissions such minor
makes or gives.
PART II PAYMENT
4. FEES AND PAYMENT
4.1 FEES, TAXES AND OTHER CHARGES.
You agree to pay, in accordance with the
provisions of the billing option you selected, any registration,
activation or monthly fees, connect time charges, ISP service
charges, minimum charges and other amounts charged to or incurred by
you, or by users of your account, at the rates in effect for the
billing period in which those amounts are charged or incurred. You
agree to pay all applicable taxes related to your use of the Service
or the use of the Service by users of your account. Information on
charges and surcharges (if any) that are to be paid to us and are
incurred by you or by users of your account will be made available
to the you on the HughesNet web site, and you agree that this is
sufficient notice for all purposes as to charges incurred and paid
or to be paid to us. We reserve the right to increase fees,
surcharges, monthly subscription fees or to institute new fees at
any time upon 30 days prior notice. You understand and acknowledge
that you may not receive a bill in the mail for your Service.
Additional terms relating to pricing, billing and payment and which
are an integral part of this Subscriber Agreement are set forth and
available on the HughesNet web site.
4.2 PAYMENT
Except where additional methods of payment are
specifically required or permitted under applicable law or
regulation or as otherwise agreed to by ourselves from time to time,
you agree that you will provide a major credit or charge card (i.e.,
MasterCard, Visa, American Express or Discover) that we may charge
for all Service fees or other amounts payable under this Agreement.
Additionally, you agree that we may pre-charge your monthly Service
fee to the credit or charge card supplied by you during activation
or subscription. With respect to such charges the following
authorization applies: You authorize automatic credit or charge card
billing by ourselves. You agree that the charges described above
will be billed to the credit or charge card that you have provided
when you applied for the Service. YOU MUST PROVIDE CURRENT,
COMPLETE, AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU
MUST PROMPTLY UPDATE ALL INFORMATION IN ORDER TO KEEP YOUR ACCOUNT
CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS,
CREDIT CARD NUMBER OR CREDIT CARD EXPIRATION DATE). CHANGES TO SUCH
INFORMATION CAN BE MADE AT myHughesNet.com. IF YOU FAIL TO PROVIDE US
WITH ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT W MAY CONTINUE
CHARGING YOU FOR ANY SERVICE PROVIDED UNDER YOUR ACCOUNT. You agree
that all charges are considered valid unless disputed in writing
within fifteen (15) days of the date you receive your credit or
charge card bill. You agree that we will not be responsible for any
expenses that you may incur resulting from overdrawing my bank
account or exceeding my credit limit as a result of an automatic
charge made under this Subscriber Agreement. Credit card payment is
not required for residents of states where payment by credit cards
may not be made mandatory. If you think a charge is incorrect or you
need more information, you should contact our billing department.
You must contact us within 60 days of receiving the statement on
which the error or problem appeared. We will make available to you a
statement for each billing cycle showing payments, credit purchases
and other charges. Payment of the outstanding balance is due in full
each month. If your payment is not received by us before the next
statement is issued, you may be charged interest on the delinquent
balance at the rate of one and one-half percent (1.5%) per month,
prorated on a daily basis. Furthermore, if we do not receive payment
from you before your next statement is issued, we have the right to
suspend or cancel your subscription to the Service without notice.
We may, but are not required to, accept partial payments from you.
If partial payments are made, they will be applied to statements
starting with the oldest outstanding statement. If you send us
checks or money orders marked "payment in full" or otherwise labeled
with restrictive endorsements, we can, but are not required to,
accept them, without losing any of our rights to collect all amounts
owed by you under this Agreement. In the case of late payment or
non-payment for any of the HughesNet Services ordered by you or any
of the charges stated herein, you understand and agree that we may
report such late payment or non-payment to the appropriate credit
reporting agencies. If we choose to use any collection agency or
attorney to collect money that you owe us or to assert any other
right which we may have against you, you agree to pay the reasonable
costs of collection or other action including, but not limited to,
the costs of a collection agency, reasonable attorney's fees, and
court costs, as provided by applicable law.
4.3 COMMENCEMENT AND DURATION OF SUBSCRIBERSHIP
FEES.
You acknowledge that (subject to any exceptions
granted by us) a monthly subscribership fee will apply for each and
every month (or portion thereof) that you are a Subscriber. Your
account will continue until you cancel the account in accordance
with the method or methods specified by us (unless otherwise
terminated in accordance with this Subscriber Agreement). As stated
above, you may cancel your account at any time, subject to payment
of the cancellation fee, if applicable. The monthly subscription fee
shall cease to apply for any months after the billing month in which
you cancel or terminate your account in accordance with the terms
and conditions stated herein.
4.4 REACTIVATION
If your service is inactivated because you did
not submit payment on time or for any other reason, in addition to
payment of past due amounts, we may require a deposit before
reactivating your HughesNet Service, which shall not exceed one (1)
year subscription fees. Amounts deposited by you will appear on your
statement as a credit, and service charges and other fees will be
invoiced as set forth above. Any unpaid amounts will be deducted
each billing cycle from the credit amount. Credit amounts shall not
earn or accrue interest. If your HughesNet service is inactivated for
any reason, including at your request or because of your failure to
pay past due amounts, and you want to reactivate the service, you
agree to pay a reactivation fee in accordance with our then current
rates. In addition you must bring your account up to date by making
payment in full of any outstanding balance, fees and charges.
4.5 ANCILLARY EQUIPMENT, SERVICES.
It is your responsibility, at your own expense,
to obtain, maintain, and operate suitable and fully compatible
terminal equipment, and communication devices required to access the
Service. You are responsible for all telephone charges incurred in
connection with using the Service. YOU ACKNOWLEDGE THAT CERTAIN
SUBSCRIBER EQUIPMENT MAY HAVE BEEN ACQUIRED BY YOU SEPARATE AND
APART FROM THIS SUBSCRIBER AGREEMENT. YOU ARE SOLELY RESPONSIBLE FOR
MAINTAINING SUCH SUBSCRIBER EQUIPMENT. WE MAKE NO REPRESENTATION OR
WARRANTIES PURSUANT TO THIS SUBSCRIBER AGREEMENT, EITHER EXPRESS OR
IMPLIED, REGARDING SUCH SUBSCRIBER EQUIPMENT -- ALTHOUGH YOU MAY
HAVE LIMITED WARRANTIES UNDER A SEPARATE PURCHASE AGREEMENT.
4.6 CORPORATE BUSINESS AND EDUCATIONAL
ACCOUNTS.
If your account is a qualified business or
educational account and approved by us for corporate or educational
billing, charges for the services provided under this Subscriber
Agreement will be accumulated and identified by Subscriber ID number
and will normally be invoiced following the end of the month in
which the service is provided. Terms of payment on all charges are
net, ten (10) days in U.S. dollars. If any payment due hereunder is
not made by you within thirty (30) days after the invoice date, late
charges of one and one-half percent (1 1/2%) per month shall be due
and payable with respect to such payment, and we may, in addition,
at its sole discretion and without notice to you, (a) suspend our
performance under this Subscriber Agreement and you and your
designated users' access to and use of the Service, or (b) terminate
this Subscriber Agreement and your and your designated users' access
to and use of the Service. Notwithstanding any acknowledgment of a
purchase order, any provision or condition in any purchase order,
voucher, or other memorandum from you which is in any way
inconsistent with, or adds to, the provisions of this Subscriber
Agreement is null and void.
PART III PERMITTED USE AND RESTRICTIONS ON USE
5. SOFTWARE LICENSE
Subject to the terms of this Subscriber
Agreement, we grant to you a personal, non-exclusive, non-assignable
and nontransferable license to use and display the software provided
by or on behalf of ourselves only for purposes of accessing the
Service ("Software") on any machine(s) on which you are the primary
user or which you authorize for use. Unauthorized copying of the
Software, including software that has been modified, merged or
included with the Software, or the written materials associated
therewith is expressly forbidden. You may not sublicense, assign or
transfer this license or the Software except as permitted by
ourselves. Any attempt to sublicense, assign or transfer any of the
rights, duties or obligations under this license is void. You agree
that you shall not copy or duplicate or permit anyone else to copy
or duplicate, any part of the Software, or create or attempt to
create, or permit others to create or attempt to create, by reverse
engineering or otherwise, the source programs or any part thereof
from the object programs or from other information made available
under this Subscriber Agreement.
6. SPECIFIC RESTRICTIONS ON USE OF THE SERVICE
6.1 PROHIBITED CONDUCT.
You agree not to use the Service as follows:
(a) for any unlawful, improper or criminal purpose or activity; (b)
to post or transmit information or communications that, whether
explicitly stated, implied, or suggested through use of symbols, are
obscene, indecent, pornographic, sadistic, cruel, or racist in
content, or of a sexually explicit or graphic nature; or which
espouses, promotes or incites bigotry, hatred or racism; or which
might be legally actionable for any reason; (c) to attempt to access
or access the accounts of others, to spoof or attempt to spoof the
URL or DNS address, or to attempt to penetrate or penetrate our
security measures or other entities' systems ("hacking") whether or
not the intrusion results in corruption or loss of data; (d) to
bombard individuals or newsgroups with uninvited communications,
data or information, or other similar activities, including but not
limited to "spamming", "flaming" or denial or distributed denial of
service attacks; (e) to transmit unsolicited voluminous emails (for
example, spamming) or to intercept, interfere with or redirect email
intended for third parties using the Service; (f) to introduce
viruses, worms, harmful code and/or Trojan horses on the Internet;
(g) to post information on newsgroups which is not in the topic area
of the newsgroup; (h) to interfere with another person's usage or
enjoyment of the Internet or this Service; (i) to post or transmit
information or communications that are defamatory, fraudulent,
obscene or deceptive, including but not limited to scams such as
"make-money-fast" schemes or "pyramid/chain" letters; (j) to damage
the name or reputation of HughesNet, DIRECTV, Hughes Network Systems,
Hughes Electronics Corporation or any of their respective parents,
affiliates and subsidiaries, or any third parties; (k) to transmit
confidential or proprietary information, except solely at your own
risk; (l) to violate our or any third party's copyright, trademark,
proprietary or other intellectual property rights, including trade
secret rights; (m) to generate excessive amounts (as determined in
our sole discretion) of Internet traffic, or to disrupt net user
groups or email use by others; (n) to engage in activities designed
to or having the effect of degrading or denying Service to HughesNet
users or others (including activities that compromise a server,
router, circuit or software; (o) to use any name or mark of
HughesNet, DIRECTV, Hughes Network Systems, Hughes Electronics
Corporation, or their respective parents, affiliates or
subsidiaries, as a hypertext link to any Web site or in any
advertising publicity or other commercial manner; (p) to use your
HughesNet account for the purpose of operating a server of any type;
(q) to use the Service or the Internet in a manner intended to
threaten, harass, or intimidate others; (r) to cause the screen to
"scroll" faster than other subscribers or users are able to type to
it, or any action that has a similar disruptive effect, on or
through the Service; (s) to use the Service to disrupt the normal
flow of online dialogue, (t) to use the Service to violate any
operating rule, policy or guideline of any other online services
provider or interactive service; (u) to attempt to subvert or to aid
third parties to subvert, the security of any computer facility or
system connected to the Internet; (v) to impersonate any person or
using a false name while using the Service; (w) to install
"auto-responders," "cancel-bots" or similar automated or manual
routines which generate excessive amounts of net traffic, or disrupt
net user groups or email use by others; (x) to make false or
unverified complaints against any HughesNet subscriber, or otherwise
abusing any of our complaint response procedures; (y) to export
software or any information in violation of US export laws; or (z)
to use the Service in contravention of the limitations of the
pricing plan you have chosen.
6.2 HughesNet FAIR ACCESS POLICY
To ensure equal Internet access for all
subscribers, we maintain a running average fair access policy. Fair
access establishes an equitable balance in Internet access across
the HughesNet Services by service plan for all HughesNet customers
regardless of their frequency of use or volume of traffic. To ensure
this equity, you may experience some temporary throughput
limitations. HughesNet Internet access is not guaranteed. This policy
applies to all service plans including "Unlimited" plans where
customers' use of the service is not limited to a specific number of
hours per month.
6.3 ILLEGAL OR COMPETITIVE PURPOSES.
You agree not to use the Service nor any of its
elements or related facilities or capabilities to conduct any
business or activity, or solicit the performance of any activity,
which is prohibited by or would violate any applicable law, rule,
regulation or legal obligation.
6.4 COMPLIANCE WITH LAWS.
You agree to comply with all applicable laws,
rules and regulations in connection with the Service, your use of
the Service and this Subscriber Agreement.
PART IV GRANT OF IMPORTANT RIGHTS BY YOU TO US,
AND IMPORTANT DISCLAIMERS, ACKNOWLEDGMENTS AND OBLIGATIONS
7. COPYRIGHT AND LICENSES
7.1 RESERVATION OF RIGHTS.
We reserve all copyrights and other rights in
and to any content available through the Service which is identified
as, claimed by us as, or known by you to be, proprietary to us (or
our licensors). The content on the Service is protected under
applicable copyright law, including as a collective work. All
copying, modification, distribution, publication or other use by
you, or by any user of your account, of any such content or other
works is prohibited, except as expressly permitted by ourselves.
8. NO ENDORSEMENT
We do not endorse or in any way vouch for the
accuracy, completeness, truthfulness or reliability of any service,
opinion, advice, communication, information or other content on or
made available through the Service. None of such content should be
construed or understood to constitute or reflect the views or
approval of DIRECTV, Hughes Network Systems, Inc., Hughes
Electronics Corporation or any of the subsidiaries or affiliates. We
do not recommend that such content be relied on for reaching
important decisions or conclusions without appropriate verification
and, as appropriate, professional advice.
9. INTERNET
YOU ACKNOWLEDGE THAT INTERNET SITES, AND USE OF
THE INTERNET, MIGHT CONSIST OF, INCLUDE AND/OR PROVIDE ACCESS TO
IMAGES, SOUND, MESSAGES, TEXT, SERVICES OR OTHER CONTENT AND
MATERIAL THAT MAY BE UNSUITABLE FOR MINORS AND THAT MAY BE
OBJECTIONABLE TO MANY ADULTS. YOU ACKNOWLEDGE THAT WE ARE NOT
RESPONSIBLE FOR ANY SUCH CONTENT OR MATERIAL AND AGREES THAT ACCESS
TO SAME THROUGH USE OF THE SERVICE IS AT YOUR SOLE RISK. The
reliability, availability, legality, performance and other aspects
of resources accessed through the Internet are beyond our reasonable
control and are not in any way warranted or supported by ourselves
or our third party contractors. You acknowledge that safeguards
relative to copyright, ownership, appropriateness, reliability,
legality and integrity of content may be entirely lacking with
respect to the Internet and content accessible through it. You
confirm that you assume all risk and liability of any use of the
Internet through your account, including your continuous compliance
with the Subscriber Agreement.
10. USE AND CONTROL OF INFORMATION; MEMBER
COMMUNICATION; ADS
We may, without obligation, liability or
notice, except to the extent prohibited by applicable law,
distribute, loan, sell or otherwise share with other persons or
entities user lists as well as aggregate information. Aggregate
information includes information constituting or descriptive of
demographic information, habits, usage patterns, preferences, survey
data or other descriptive or related data which do not rely on
providing to recipients the identity of any particular user of the
Service. This shall not be construed to limit our use of other
information not addressed in this Section 10. We will be free, in
our reasonable good faith discretion and without notice, to provide
Subscriber and user information and records to the courts, law
enforcement agencies, or others involved in prosecuting claims or
investigations for conduct or conditions alleged or believed to be
illegal or to violate or threaten the rights of any person or
entity, and to maintain and use internally such information and
records. Information generated by or in connection with our
administration of the Service shall be and remain our exclusive
property. We may also from time to time provide online, telefax,
telephone, email, mail and other communications to our Subscribers
and users on matters pertaining to the Service, its features, its
sponsors or its use without compensation to them or reimbursement of
costs for doing so, but shall do so reasonably and in good faith.
You acknowledge that communications with us, our representatives and
our contractors may be monitored or reviewed for quality control and
other reasonable business purposes. You also acknowledge that
advertising and promotion may occur on the Service and also that
neither you nor any user shall in any event have any claim with
respect to any proceeds from such activities.
11. DISCLAIMER OF WARRANTIES AND EXCLUSION OF
LIABILITY
11.1 DISCLAIMER OF WARRANTIES, LIABILITY AND
RESPONSIBILITY.
YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS
AT YOUR SOLE RISK. NEITHER WE NOR ANY OF OUR INFORMATION OR CONTENT
PROVIDERS, SERVICE PROVIDERS, LICENSORS, EMPLOYEES OR AGENTS WARRANT
THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE OR
ANY OF OUR INFORMATION OR CONTENT PROVIDERS, SERVICE PROVIDERS,
LICENSORS, EMPLOYEES OR AGENTS MAKE ANY WARRANTY AS TO THE RESULTS
TO BE OBTAINED FROM USE OF THE SERVICE, INCLUDING ANY MINIMUM UPLOAD
OR DOWNLOAD SPEEDS. THE SERVICE IS DISTRIBUTED ON AN "AS IS" AND "AS
AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
OTHERWISE, EXCEPT FOR THOSE WARRANTIES, IF ANY, WHICH ARE IMPLIED
BY, AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER,
THE LAWS APPLICABLE TO THIS SUBSCRIBER AGREEMENT. WE EXPRESSLY
DISCLAIM ANY REPRESENTATION OR WARRANTY THAT THE HughesNet SERVICE
WILL BE ERROR FREE, SECURE OR UNINTERRUPTED OR OPERATE AT ANY
MINIMUM SPEED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY
OURSELVES, OUR EMPLOYEES, DEALERS, AND LICENSORS OR THE LIKE SHALL
CREATE A WARRANTY; NOR SHALL YOU RELY ON ANY SUCH INFORMATION OR
ADVICE.
IN PARTICULAR, BECAUSE WE MAY PROVIDE ITS
SUBSCRIBERS WITH ELECTRONIC ACCESS TO THE CONTENT AVAILABLE ON THE
SERVICE, WHICH CONTENT MAY BE ORIGINATED BY INDEPENDENT PUBLISHERS
AND/OR PROVIDERS AND WHICH CONTENT IS NOT AUGMENTED BY OURSELVES, WE
CANNOT AND DO NOT WARRANT THE ACCURACY OF ANY OF THE INFORMATION AS
ORIGINATED BY SAID INDEPENDENT PUBLISHERS AND/OR PROVIDERS, AND WE
SHALL NOT BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY ERRORS,
OMISSIONS, OR INACCURACIES RELATING THERETO. IF DEFECTIVE, YOU - NOT
OURSELVES, OUR DEALERS, DISTRIBUTORS, AGENTS, EMPLOYEES OR ANY
THIRD-PARTY CONTENT PROVIDER - ASSUME THE CONSEQUENCES RESULTING
THEREFROM.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN
BY OURSELVES, OUR DEALERS, DISTRIBUTORS, AGENTS, EMPLOYEES OR ANY
THIRD-PARTY CONTENT PROVIDER, SHALL CREATE ANY WARRANTY IN OR TO THE
HughesNet SERVICE OR THE CONTENT, AND YOU MAY NOT RELY ON ANY SUCH
INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
11.2 LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER
WE NOR ANY OF OUR INFORMATION OR CONTENT PROVIDERS, SERVICE
PROVIDERS, LICENSORS, EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO USE THE
SERVICE OR OUT OF ANY BREACH OF ANY REPRESENTATION OR WARRANTY.
WITHOUT IN ANY WAY LIMITING THE FOREGOING, IF FOR ANY REASON, BY
OPERATION OF LAW OR OTHERWISE, ANY PORTION OF THE FOREGOING
LIMITATION OF LIABILITY SHALL BE VOIDED, THEN IN SUCH EVENT OUR
MAXIMUM, SOLE, AND EXCLUSIVE LIABILITY, OUR DEALERS, DISTRIBUTORS,
AGENTS, EMPLOYEES OR THIRD PARTY CONTENT PROVIDER, IF ANY, SHALL BE
LIMITED TO GENERAL MONEY DAMAGES IN AN AMOUNT NOT TO EXCEED THE
TOTAL AMOUNT ACTUALLY PAID TO OURSELVES BY YOU FOR SERVICES
FURNISHED UNDER THIS SUBSCRIBER AGREEMENT DURING AND FOR A PERIOD OF
TIME COMMENCING UPON THE OCCURRENCE OF SUCH ERROR, DEFECT OR FAILURE
AND CEASING UPON THE DISCOVERY OF SUCH, IN WHOLE OR IN PART;
PROVIDED, HOWEVER, THAT IN NO EVENT SHALL SUCH PERIOD OF TIME EXCEED
THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE WHICH
SUCH ERROR, DEFECT OR FAILURE IS FIRST DISCOVERED IN WHOLE OR IN
PART.
11.3 APPLICABILITY OF PROVISIONS TO
CIRCUMSTANCES INVOLVING OTHERS.
YOU EXPRESSLY ACKNOWLEDGE THAT THE PROVISIONS
OF THIS SECTION 11 SHALL ALSO APPLY TO ANY AND ALL CLAIMS RELATING
TO "ACQUIRED MATERIAL" AND ANY OTHER CONTENT AVAILABLE THROUGH THE
SERVICE. YOU AGREE THAT YOU WILL NOT IN ANY WAY HOLD US RESPONSIBLE
FOR ANY SELECTION OR RETENTION OF, OR THE ACTS OR OMISSIONS OF,
THIRD PARTIES IN CONNECTION WITH THE SERVICE (INCLUDING THOSE WITH
WHOM WE CONTRACT TO OPERATE VARIOUS AREAS ON OR FEATURES OF THE
SERVICE).
11.4 FULL APPLICABILITY.
THE FOREGOING EXCLUSIONS OR LIMITATIONS OF
LIABILITY APPLY REGARDLESS OF ANY ALLEGATION OR FINDING THAT A
REMEDY FAILED OF ITS ESSENTIAL PURPOSE, REGARDLESS OF THE FORM OF
ACTION OR THEORY OF LIABILITY (INCLUDING, WITHOUT LIMITATION,
NEGLIGENCE) AND EVEN IF WE OR OTHERS WERE ADVISED OR AWARE OF THE
POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR LIABILITY.
11.5 POSSIBLE EXCEPTIONS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MIGHT NOT APPLY TO THAT EXTENT.
12. INDEMNITY
You agree to indemnify us against all claims,
liability, damages, costs and expenses, including but not limited to
reasonable attorneys fees, arising out of or related to any and all
use of your account. This includes, without limitation,
responsibility for all such consequences of your (or that of any
user of your account) violation of this Subscriber Agreement or
placement on or over, or retrieval from or through, the Service of
any software, file, information, communication or other content.
13. THIRD PARTY BENEFICIARIES
The provisions of Sections 11 and 12 are for
the benefit of us and our respective contractors, information or
content providers, service providers, licensors, employees and
agents; and each shall have the right to assert and enforce such
provisions directly on its own behalf.
14. LIABILITY FOR UNAUTHORIZED USE
You agree to notify us immediately after you
sell, give away or otherwise transfer your HughesNet equipment to
anyone else. You are considered the registered recipient of the
HughesNet services until we receive such notice, and you will be
liable for any charges or fees incurred by the use of your HughesNet
equipment by anyone else up to the time that we receive your notice,
unless otherwise provided by State law. You may not assign or
transfer your service without our written consent. If you do, we may
inactivate your service. If your HughesNet equipment is stolen or
otherwise removed from your premises without your authorization you
must notify HughesNet Customer Care Center immediately, or else you
may be liable for payment for unauthorized use of your HughesNet
system. You will not be liable for unauthorized use after we have
received your notification.
15. PROPRIETARY RIGHTS
Except for public domain material, all
copyrightable content distributed over the HughesNet Service is
copyrighted by ourselves or the third-party content provider. We
and/or such third party content providers own all right title and
interest to such content and you may not copy, distribute, transmit
or publish, in any form, including printed, electronic, digitized,
audio or otherwise, or modify all or any portion of such content
without the prior written consent of the copyright owner; provided,
however, that you may store one copy of the content on your personal
computer for your personal use for a period not to exceed thirty
calendar days. All copyright or other proprietary rights notices
contained in or associated with the content or contained therein
must be preserved in, or on, any copies made of such material. The
placement of copyrighted material in any public posting area, or any
software library, without the consent of the copyright owner is in
violation of this Subscriber Agreement.
PART V GENERAL
16. LIMITS ON TRANSFERS; OTHER LIMITS
Unless otherwise agreed in writing, your right
to use the Service, or to designate other users of your account, is
not transferable and is subject to any limits established by
ourselves, or by your credit card company or other billing
institution, as applicable.
17. CHOICE OF LAW
This Subscriber Agreement is made in the State
of Maryland. This Subscriber Agreement and all of the parties
respective rights and duties in connection herewith, including,
without limitation, claims for violation of state consumer
protection laws, unfair competition laws, and any claims in tort
shall be governed by and construed in accordance with the laws of
the State of Maryland, in the United States, excluding it conflicts
of laws provisions. Any such controversy or claim shall be settled
by arbitration, and administered by the American Arbitration
Association under its Commercial Arbitration Rules. Any such
arbitration will be held in Washington, D.C. The arbitrator will be
an expert in the field of Internet services. The arbitrator’s award
shall be final and binding and judgment on the award rendered by the
arbitrator may be entered in any court having jurisdiction thereof.
There shall be no class action arbitration pursuant to this
agreement. Any cause of action brought by you, or by users of your
account, with respect to the Service or this Subscriber Agreement
must be instituted within one year after the claim or cause of
action has arisen or be barred. The United Nations Convention on
Contracts for the International Sale of Goods does not apply to this
Subscriber Agreement and it is acknowledged that this is a services
contract and not a contract for the sale of goods. You agree that
this Subscriber Agreement is set forth in the English language for
the mutual convenience and benefit of the parties. A printed version
of this Subscription Agreement and of any notice given in electronic
form shall be admissible in judicial and administrative proceedings
relating to or based upon this Subscription Agreement to the same
extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed
form.
18. CONSTRUCTION AND DELEGATION
Neither the course of conduct between parties
nor trade practice shall act to modify the provisions of this
Subscriber Agreement. We may authorize or allow our contractors and
other third parties to provide to services necessary or related to
making the Service available and to perform obligations and exercise
our rights under this Subscriber Agreement, and we may collect
payment on their behalf, if applicable. The provisions of any
Sections of this Agreement, which by their nature should continue,
shall survive any termination of this Subscriber Agreement.
19. MISCELLANEOUS
Where notification by ourselves is contemplated
by or related to this Subscriber Agreement, notice may be made by
any reasonable means, including, but not limited to, email or
publication over the Service. If any term of this Subscriber
Agreement is found by a court of competent jurisdiction to be
invalid, illegal or unenforceable, it shall be construed in such a
way as to eliminate the offending aspects while still giving as much
effect as possible to the intentions of such term. If this cannot be
done and the entire term is invalid, illegal or unenforceable and
cannot be so repaired, then the term shall be considered to be
stricken from this Subscriber Agreement as if it had not been
included from the beginning. In any such case, the balance of this
Subscriber Agreement shall remain in effect in accordance with its
remaining terms notwithstanding such invalid, illegal or
unenforceable term. We may enforce or decline to enforce any or all
of the terms of this Subscriber Agreement in our sole discretion. In
no event shall we be required to explain, comment on, suffer
liability for or forfeit any right or discretion based on its
enforcement, non-enforcement or consistency of enforcement of these
terms. Captions used in this document are for convenience only and
shall not be considered a part of this Subscriber Agreement or be
used to construe its terms or meaning.
20. ASSIGNMENT OF ACCOUNT
We may sell, assign or transfer your account to
a third party without notice to you. In the absence of a notice of
such sale or transfer, you must continue to make all required
payments to us in accordance with your billing statement.
21. ENTIRE AGREEMENT
This Subscriber Agreement, as published over
the Service, as well as the additional online documents specifically
referred to herein as being a part of this Subscriber Agreement,
constitute the entire and only agreement with respect to the subject
matter hereof (collectively, the Subscriber Agreement) between you
and ourselves, applicable also to all users of your account. This
Subscriber Agreement supersedes all representations, proposals,
inducements, assurances, promises, agreements and other
communications with respect to the subject matter hereof except as
expressly set forth in this document. By executing the online
sign-up procedure or any other procedure we have establish to
activate your HughesNet account, you agree to the terms and
conditions of this Subscriber Agreement. This Subscriber Agreement
can be amended only in the manner expressly provided for in this
Subscriber Agreement.
[END OF AGREEMENT]
Revised 09/03/03