| HUGHES®
understands how important your Internet connection is to you.
That’s why we take great pride in delivering quality service you
can count on. Hughes now offers you two ways to protect your
Internet service: HughesNet™ Service Assurance and HughesNet
Service Assurance Plus. These services are designed to
assure you that your HughesNet service will be restored in a
quick and efficient manner in the event a problem occurs.
HughesNet Service Assurance plans include*:
 | Live technical support (toll-free)
24 hours a day, 7 days a week |
| In-home service / Onsite business service
While most problems are solved with a simple phone call, if it
can’t be fixed over the phone, a HughesNet certified
technician will come to your location to restore your service
for only $29.95.
Service includes:
| Diagnostic testing to determine the cause of the problem
|
| Power surge related repair |
| Antenna realignments (using existing mounting
configuration) |
| Repair or replacement of malfunctioning equipment |
| Cost of all parts required to restore service |
|
| Fast response! Next business day / Second business
day maintenance
Hughes offers a nationwide network of certified
technicians, so you can count on getting technical support
when you need it—at home or at your office. Choose from the
two plans below to get the fast response time you need!
|
|
HughesNet Service Assurance |
HughesNet
Service Assurance Plus |
|
Second
business day service
$5.95/month |
Next
business day service
$12.95/month |
|
Plus $29.95 co-pay for onsite
maintenance |
=============================================
EFFECTIVE AUGUST 1, 2007
The HughesNet Service Assurance Plan name will change to
"Express Repair"
Service Assurance and Service Assurance Plus are available to
all HughesNet subscribers. So choose a plan and relax knowing
that your high-speed connection is ‘assured’ with HughesNet.
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